A small group formed to investigate ethical violations of city officials could use the following problem statement: “Our state does not currently have a mechanism for citizens to report suspected ethical violations by city officials.” During this step a group should analyze the problem and the group’s relationship to the problem.
Five common and important characteristics to consider are task difficulty, number of possible solutions, group member interest in problem, group member familiarity with problem, and the need for solution acceptance.
As you read through the steps in the process, think about how you can apply what we learned regarding the general and specific elements of problems.
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It’s frustrating to get to a crucial point in building or fixing something only to realize that you have to unscrew a support board that you already screwed in, have to drive back to the hardware store to get something that you didn’t think to get earlier, or have to completely start over.
In this section, we will discuss the group problem-solving process, methods of decision making, and influences on these processes.
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Group members may also want to begin setting out an agenda or timeline for the group’s problem-solving process, looking forward to the other steps.
To fully analyze the problem, the group can discuss the five common problem variables discussed before.